Skip To Content

103 W Lloyd Krum, TX 76249

940-482-6628
Opening Hours
  • Mon 8:00AM - 5:00PM
  • Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
  • Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
  • Sat Closed
  • Sun Closed

940-482-6628 | 103 W Lloyd

CODE OF ETHICS

CODE OF ETHICS, Krum, TX

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.
  • ASA (Automotive Service Assocation)
  • ASE (Automotive Service Excellence)
  • BBB Accredited Business
  • IDENTIFIX
  • IATN (International Automotive Technicians' Network)
  • Jasper
  • NAPA
  • O'Reilly Auto Parts
  • Car Care Aware

Testimonials

, 12/06/2019
I went to Spencer's the first time when I was visiting my family in Krum. I have recently moved to Krum and I'm now a repeat customer. These are the nicest people and I trust them which I can't say for many businesses these days. I really believe if you visit them one time you'll become regulars too. But please don't make them so busy that I can't get in when I need too! LOL
view all reviews