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Best Auto Repair, Krum



103 W Lloyd Krum, TX 76249

940-482-6628
Opening Hours
  • Mon 8:00AM - 5:00PM
  • Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
  • Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
  • Sat Closed
  • Sun Closed
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You Don't Have to Take Our Word for It!

Here's what some of our satisfied customers have to say about Spencer's Auto Repair:

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Absolutely love Spencer's Auto Repair shop and will not take my cars anywhere else. They go above and beyond to take care of their customers. The work is always quality, they do not push you to do repairs that aren't necessary, and keep you well informed throughout the process! They have even been kind enough to give us a loaner car on longer repairs and provide rides to and from the shop for shorter repairs. The customer service cannot be beat and we are glad we found them.



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We have been using Spencer's Auto Repair for the past 7 years. Always great customer service and honest advice on keeping our cars running safely. We have had several repairs that were not the usual easy fixes. The whole team at Spencer's have always come through the first time around! They never guess and just replace parts. We have been given perfect service every time. Would not go to anyone else



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Thanks so much for the outstanding customer service! Absolutely the best oil change experience I've ever had. The staff was knowledgeable, they were respectful of my time, and what a clean facility! I didn't feel like I might smell like oil and tires when I left there. It just don't get better than that. :) I'll be back with both my cars for routine maintenance and anything else that needs fixed.



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I've been taking our family's cars to Spencer's for over 3 years and they've been the best shop I've ever gone to. Their system of texting a link with pictures and descriptions of all required maintenance is easy to understand and keep up with, and they're always happy to answer any questions. All the work they've done has been top quality, and I've never had any problems. They're customer service is unmatched, and they've even had surprise hot wheels to keep my 2 year old happy while waiting. I would highly recommend.



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Always wonderful and greeted with a smile. I trust them with my truck repairs. As a single woman they are honest folks to deal with.



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Great customer service from initial call with Brian, appreciate the in house loaner vehicle, accuracy in cost and assessment of lack of vehicle functions. Accurate on time frame of work completion. Communication throughout process was spot on. Thank you Brian and Rachel I will use this garage again.



They were very professional and informative. They did extensive work on my truck and now it performs great on long trips. The work was done in a timely manner. Thanks for a job well done.



I went to Spencer's the first time when I was visiting my family in Krum. I have recently moved to Krum and I'm now a repeat customer. These are the nicest people and I trust them which I can't say for many businesses these days. I really believe if you visit them one time you'll become regulars too. But please don't make them so busy that I can't get in when I need too! LOL



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Spencer's is the most honorable mechanical shop there is. They are always willing to help and get you in no matter what. We take all of our Company vehicles there for all issues. Can not thank you enough for everything you guys do for so many people. Most small towns will take advantage of being in a small town and the cost is much more but not Spencer's.... they never take advantage of anyone and are honest about what needs to be done. Thank you all for being such a trustworthy place we all can trust.



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Spencer's has just become my permanent mechanic after going above and beyond to tell me my car wasn't worth fixing, as it had a major problem that would be thousands of dollars to fix that was going to rear its head soon, and the car wasn't worth it. Rachel and Jerry are the best!



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Great service. Alternator quit on way to Oklahoma and they took the car in at 4:00 pm and completed the work within an hour. Saved our trip and they were friendly and knowledgeable. Highly recommend Spencer's for all you service needs.



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I so appreciate the follow-up work on my truck. I had a brake job done and everything they did was fine, but the pads they were supplied were not performing right. I let them know and they immediately took the truck back, found better grade of pads, and installed them free of charge. Now that's customer service! Glad I found a place that operates with integrity and stands behind their work. Not always easy to find these days. Thanks Again.



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This is by far the best automotive service company I have ever done business with. They are caring, honest and are truly looking out for the best interests of their customers. When it comes to automotive services, I only trust Spencers!



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Awesome place! They always do a fabulous job! They are quick to get me in and back out in no time! Do yourself a favor and go to Spencer's! You will keep going back!



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Spencer's is the bomb! My car has 193000 miles and they made her feel young again. Rachael will give suggestions according to service schedule, They only do what you ask at a great price without overcharging. They perform work in a very timely manner. All staff are very friendly and personable. I cant say enough. Definitely found my new car service center.



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I have used Spencer's exclusively for my auto repairs for 7 years, including having a new engine installed. I have always been overwhelmingly pleased with the service and the work performed. I can also tell you that Spencer's is the ONLY place that has ever worked on my car and billed me UNDER the estimate -- That is honesty and integrity which will keep me as a lifetime customer.



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Thank yall for ALWAYS taking care of all our needs, yall truly are the best. I like be we get treated like family.



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Spencer's Auto Repair has been servicing my vehicles for the last 14 years. My time is valuable and I can be assured when I have an appointment that they have me back on the road as soon as possible. Spencer's Auto Repair stands behind their repairs and is always honest about the best way to repair my vehicles at a fair price. I won't use anyone else when it comes to repairing or servicing my vehicles.



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It's hard to find a shop you can trust and who treats their customers like family. I can always count on Spencer's Auto Repair to provide me with excellent service, a reliable repair, and a quick turn around.



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I have been a happy customer of Spencer's for multiple years. I am very pleased with the customer service.



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If you are looking for fast repairs, honesty and quality work this is the place to go! My husband needed new brakes. They could have replaced all the brakes and charged us for a full brake repair but they were honest and told us we only need the front brakes replaced! It was very cheap and work was completed in about 4 hours. They have specials all the time and call and keep you updated when work is being done! I won't take my cars anywhere else from now on!


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5 stars! I have taken my (usually) aging vehicles to Spencer's over the last 10 years and have never been disappointed. Several times, just based on my description of the problem, they have given me ideas to try to avoid bringing the car into the shop, A courtesy ride home on occasion, great explanations of the work involved, tips specific to my vehicles - all these things make Spencer's the obvious choice.



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5 stars My family and business have used Spenser's service for years now. The people there are not just there to fix the problems, but to help me/us understand how to get the most out of our vehicles for time in which we own them. I feel they are fair with their clients and have a great turn around to get you back on the road.



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5 star Great place! They are honest and do a professional job for a fair price. They truly care about their customers and care about this community. I have always gotten superior service and they are quick. They can do everything from the simple oil change to major repairs. Give them a try much more pleasant experience than going to some larger chain store where you can't trust who might be working on your car.



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5 star Honest people who do great service and will take care of you every time. They've loved on our 2001 Honda CRV that has over 202,000 miles on it and it's still going strong. We LOVE Spencer's!!



Discover More About Reviews and Repair Services At Spencer's Auto Repair in Krum

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Testimonials

Absolutely love Spencer's Auto Repair shop and will not take my cars anywhere else. They go above and beyond to take care of their customers. The work is always quality, they do not push you to do repairs that aren't necessary, and keep you well informed throughout the process! They have even been kind enough to give us a loaner car on longer repairs and provide rides to and from the shop for shorter repairs. The customer service cannot be beat and we are glad we found them.
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